When checking in in the selected accommodation, we will ask you to provide some personal data, which Hoteli Bernardin d.d. is required to collect by law in order to keep the guestbook and inform the police for the keeping of guests’ records. This obligation is determined by the Residence registration law, under which we are required to collect and communicate the following information:
name and surname,
date of birth,
number and type of personal document.
If you do not wish to provide us with this information, we will not be able to let you stay in our hotels. We are required to keep this data in our guestbook for a year after the end of the calendar year in which you stayed in our hotels, so we cannot erase it even if you request so.
When checking in we will also ask you to provide your address. We are entitled to this information should we need it in case of unpaid obligations that were incurred during your stay with us. If you do not wish to provide us with this information, we reserve the right to refuse your accommodation.
In accordance with the law, we will be able to verify the accuracy of the information by inspecting your personal document.
Some areas of Hoteli Bernardin are under video-surveillance for your safety. There are notifications about the presence of video-surveillance before you enter each surveyed area. The notifications also indicate where to obtain additional information about the video surveillance on a particular location (for example, how to access the recordings, how much time the recordings are stored, etc.). For general information about the video surveillance system you can also contact us on: firstname.lastname@example.org
If you subscribed to our newsletter, you allowed us to use the information regarding your stay when we prepare personalised offers for you. You can unsubscribe from the newsletter any time by clicking on the un-subscription link in the received Hoteli Bernardin newsletter.
Data controller: Hoteli Bernardin d.d., Obala 33, 6320 Portorož.
Authorised data protection officer: Info hiša d.o.o., Likozarjeva 14, 1000 Ljubljana.
The legal basis for the processing of personal data: a contract was made either for accommodation or the use of services (article 6(1)b of the General regulation). Partially because it is necessary for the fulfilment of the controller’s legal obligation (article 6(1)c of the General regulation). If a person does not provide the requested data, the contract cannot be stipulated. Processing is also necessary for the purposes of the legitimate interests pursued by the controller (article 6(1)f of the General regulation) in order to plan the work process, the inventory and capacity, to improve the offer and optimize services.
Data processors who can access personal data: marketing tools providers, external contractors of the used services. The processors can process the personal data exclusively according to the controller’s instructions and under the controller’s supervision.
Data storage limitation: maximum 5 years after the guest’s accommodation.
User’s rights: access to data, rectification, partially data portability, erasure, limitation of data processing and objection. The rights can be exercised with a written communication to the controller’s address or to the e-mail: email@example.com. You can unsubscribe from the newsletter (objection) any time by clicking on the un-subscription link in the received Hoteli Bernardin newsletter.
An appeal or a report may be made against the conduct of the controller in relation to the protection of personal data to the authorised information commissioner of the Republic of Slovenia (for more information visit www.ip-rs.si).